I have been pretty concerned about the post Mt Buller posting. It tells you a lot about Australian chess.
The knives are out for George. There have been many times over the past six months when I was happily wielding one. I don't disagree with much of the unflattering posting with regard to George's management style however I want to know what checks and balances the ACF has within the system to ensure events like this are run in accordance with the original bid (as a minimum) or better. Why should anyone be able to promise the moon, deliver about half of it, and get a pat on the back for at least "having a go?"
That isn't right. In fact, it only encourages a ludicrous level of "marketing puff" in bid documents because the important aspect is to win the bid, not deliver the service.
People were paid to work at this event. That's a double-edged sword. I'm not suggesting it was a "living wage" or a hugely profitable exercise on a personal level for anyone. What I am saying is that people who are contracted to do a job, and paid to do a job, are expected to do that job. Volunteers get cut very little slack themselves so when an event is awarded that budgets to pay people to work on it, perhaps it raised the public's expectations of professionalism.
I have spent a number of hours trawling some old threads on this topic. Going right back to David's original "Aus Open in Mt Buller" thread. I have to say Garvin, you were keen on attending but you were not interested in David's Mercure packages (#109) -
Way back then (24/6 #128), Jenni made a number of points about the Mercure deals for the Juniors and talked about the ACT accommodation deals. Garvin himself asked us for info. So back then, people must have been aware of the idea that Junior players & families were not going to stampede into a 4.5 star hotel at anything like those prices.I would resent having to pay top dollarfor a place when there are acceptable and cheaper places nearby.
In the "ACF Announcement" thread George posted (6/7 #47) with regard to a new Mt Buller deal -
GM Rogers, who had discussions with Roman at the Mercure over the whole idea of a new bid posted (9/7 #99) -Mt Buller option has NO component of filling rooms as a pre condition for it to work. People could stay wherever but obviously Mt Buller would need to make their accommodation as attractive as possible if they want people staying on the mountain.
George (#326 13/7 crucially AFTER the new bid was accepted) -Mt Buller has already put in writing that there are no minimum rooms to be filled by the ACF.
(The reference to the $10000 room vouchers & four free rooms refers to the details of the offer to be found in Roman's letter of 1/7 which can be found in the "Chess World letter to the ACF" thread #20)$10000 room vouchers and four rooms negotiated away. In exchange the ACF/organiser does not have to guarantee filling any rooms.
There was considerable flogging of David in that thread (Chess World letter) over his failure to have everything in writing. Particularly as he contended that the sponsors may have shifted the goalposts. One would assume that any new deal, as a consequence, would be sensitive to having everything in writing. Why then was there a dispute over the sponsorship of the bulletin printing? Surely it was agreed, or not. And if the agreement was not in writing - why not?
And if there was no component of filling rooms as a pre condition for the deal to work, why were we bludgeoned over our failure to stay at the sponsor's hotel? Why was our failure to support the sponsor an excuse to withdraw or modify services on offer? Why has George recently expressed to me that he only found out about sponsor's lodge accommodation very recently, and that this will be a big plus "next time" at Mt Buller? Why, when Roman's letter of 1/7 - sent to George Howard as ACF President - (Chess World letter thread #20) says -
In Garvin's assessment of the Mt Buller shortcomings, he states that the whole committee feels AR cost them at least 15 entries. Maybe he did, would like to know which 15 they were, and what evidence (even anecdotal), they had. However, I think it probably pales in comparison to the potential entries the organisers cost themselves. For example - after receiving news of the lodges "next time" from George, I replied it was a shame they were not publicised this time as both the sponsor and the organisers wrestled with the thorny issue of people staying at the Mercure. Surely they would rather have had us in a sponsor's lodge if we weren't going to be at the Chalet. In return, NSWJCL's Richard G-H emailed me -3. Other lodge accommodation at $25 per night per bed
Does that explain why some people didn't come? Put the whole thing into context another way. The Open attracted smaller than expected numbers but the Juniors (in my understanding) exceeded the budgeted numbers by about 10 entries. Why is it so? Perhaps because a high proportion of juniors (not all) travelled with coordinated coach or JCL organised groups. One or two people from each group taking the responsibility I did for the ACT, to encourage them to attend, assist with transport, accommodation and the flow of information. So no hangover from Cordover, no nasty trolling from ARExactly! That was my reaction too when I received George's revelation about Mercure's five lodges – why didn't they tell us about them before? More NSW players would probably be there now if this option had been offered. By the time some of our players got around to thinking about going we had been led to believe that all the lodge accommodation had been snapped up by others (Qld and ACT).affected the juniors actually entering the event and - courtesy of my presence on this BB and my efforts on the internet elsewhere - I actually had encouraging information to give them.
Because where was the information otherwise? Blame AR for his trolling (amongst others) but as I said on another thread, it's pretty easy to quash that kind of trolling with good quality rebuttal. Instead, the organising team - other than Garvin - opted out of the BB altogether. That's OK, if you're providing the information elsewhere, in a much more suitable location. It was also valuable (going back over the posting now) to see what people were raising as concerns. People like AR and peanbrain might be stirrers but the underlying questions were valid, and not limited to them. Many of them remained unaddressed, right to the event itself. But the information, when provided, on the website and in the booklets was not what the BB "trolls" were asking for. And if you weren't a BB "troll" you had no updates, no sense of the accommodation options, no sense of the social activities planned, the facilities in Mt Buller. In short, I don't think the pre event communication off this board did much at all to get players to the event.
And there is a responsibility to provide this information because you are not taking people to Sydney or Perth or even Ballarat. You are taking people to a small, closed resort with many facilities closed or restricted in summer. Where many providers required minimum booking or deposits to open their doors and where nobody had friends or family to scrounge a bed or offer advice. Where two bids have failed already. So the organisers needed to encourage players to participate, not blame others because the negatives were allowed to take root in the vaccuum. Blame AR if you must but his post (#8 Mt Buller Championships thread) kind of hits the nail on the head -
I was very concerned that I did not see the ACF members asking George to be accountable when he opened a new thread (Mt Buller Championships) on 13/7 - the day after the bid is accepted - cancelling the promised free buses from Melbourne and replacing them with the Mansfield shuttle, across all events, because he had a budget of $2000 and the actual cost was more like $20000. Only Jenni, peanbrain and myself pushed him on the issue publicly. Did this flag concern for the Council? If not, why not? It wasn't about the buses themselves, it was about what that potentially meant across the whole budget. How real were the figures and the benefits?Oh man, you so need a PR adviser .... See, your response is not going to help. It'll just rally people to Jenni's corner. What you need to do is this. Just bang out the positives, if any, of the MB II deal, focus on these, and try as much as possible to divert attention away from minuses and onto the pluses.
From the Mt Buller Championships thread -
#72 on 14/7 George says (my emphasis) -#80We will also have a minibus do a daily run to Mansfield wait sufficient time for people to do shopping then come back to Mt Buller. We will find the money if the budgeted amount is insufficient.#95The shuttle bus Mt Buller/Mansfield cost $3000 so that can certainly be achieved. A bus shuttle of minibus every day will happen.and in response to me suggesting every second day might be sufficient -budget for buses was $2000 which was for the shuttle which is now $3000 but can be covered in the budget
#114In the end, the Juniors received a bus 3 times over the course of their event. Why? Had they been surveyed and their needs assessed as being less than an every day, or every second day service? Not to my knowledge. If, again, the reduction in service was because the service had not been properly costed, does that concern the ACF? If the juniors, attending in better than budgeted numbers, had the funds within their own tournament funding package - where did this money go instead? This isn't an accusation of fraud or misappropriation. I think we should be able to ask what additional costs etc resulted in funds not being available to fund this service for the Juniors.I want to cover all bases re shuttle bus so there are fewer grizzles so every day it will be.
Similarly, the advertised BBQ and party cancelled at the end of the Juniors was one of few things actually promoted in the ridiculously costly and wasteful information booklet. Jenni posted that George ran the excuse that too many people were leaving early (doesn't that just mean catering for a smaller - 50-60% - group of players?) When pressed, he didn't want to spend the money (or that is what we have been told on the BB). Why not? Will he be held accountable? What was the budget for the party? What planning (ordering of food etc) did he have to cancel or had no planning or ordering been done at all? Given, again, the Juniors attended in better than budgeted numbers, why was there any issue regarding money for their party at all? Does that concern anyone at all?
I have been told that even the sports hire at LaTrobe, for which each of about 80 juniors paid $20, may have run at a profit. Even in the vicinity of $600 profit (these are hearsay figures). Should this be correct - is that not $600 in additional funding which could have made up any shortfall for the party at least? Anyone looking for more than a sausage, bread, chips, lollies & softdrink (even cordial) would have been barking up the wrong tree
We could, from a junior slant, climb back on the hobby horse of the Juniors subsidising the seniors ( who did get their party & shuttle even if they didn't attend in the budgeted numbers). In part, that's OK. I subscribe to the idea that a healthy junior environment is enhanced by a healthy senior one but tell me how much that subsidy should be and when the grown ups needs to start paying for themselves? Don't the juniors, by playing rated events, contribute a significant stream of revenue in rating fees? Don't they pay a levy to the ACF for every school team playing across Australia? At which point do juniors stop "contributing" and become the whole bread and butter?
There was an organising committee for these events. Not George alone. Garvin, in particular, seems keen to emphasise they were powerless against George. But to some extent, most of the committee seem to intimate they would have liked some things to operate differently. Well - why didn't they? If you have strong convictions about something, share them with the other members of the committee. Be prepared to say that something is wrong. Say it collectively and don't back down if someone is unreasonable. Trawling through old threads Garvin, I come up with you having done tertiary level studies in sports administration and George suggests you have training in event management. That surely had you well placed to deal with some issues or even to understand the sorts of problems that may arise. Alex & Andrew had run the events in Adelaide, very well from all reports. Could nobody assert themself and say - this is what should be done. If all members of the committee felt this way, and seemed to enjoy popular support on the BB anyway, couldn't change have happened? Instead a chain of bickering and finger pointing got underway on the BB. That must have fostered a better working relationship in Mt Buller - not.
On 11/8 Garvin said (#597 Mt Buller Championship)It's very unclear who was responsible for what, only that, in the aftermath, George is responsible for everything?It is not just George that is running the Australian Open, there is an organising team and we all have different and overlapping responsibilities.
Don't get me wrong, I'm ravenous for gossip. But I would rather have seen proactive steps towards change. I know you all knew my position. You had certainly all received an email from me where I put my case for the problems created for me, as ACTJCL President and coordinator of our team, months ago.
I fought and fought for some organisation of activities for the children at the Junior and it wasn't very nice to get the sense that our own people didn't give a toss if the pool was open (as normal) for the children. And if they didn't want to negotiate harder for us with the sponsor over the pool, what were they planning? Garvin posted in response to me raising the cinema being open on Saurdays & Mondays -
Was it? No. We had one extra session when I finally decided to ring the cinema myself in December. They didn't even know we would be there. That late, there was little they could do for us in arranging extra movies. I thought - maybe - this was the sort of task George would follow up in his weeks up at Mt Buller. And although we ended up with a very good deal on the hire of the Sports Hall (thanks to the Saints), George told me it was too expensive many months ago. Obviously he had done a lot of research and attempted some negotiations from early onthis will be open much more for us.Heavens! Why would you want some good publicity!
The real problem I have is the extravagent promises made for the Mt Buller events. With due respect to those who applaud George for "having a go" and for noidea's staements that it was a good tournament and everyone pitched in - we were promised more. People were paid to deliver more. That is why everything from the flow of information, media coverage, conduct of the committee etc strikes hard. Alternatives were put on the table at the ACF meeting but this one was selected because of the package of benefits it could deliver.
I am most unsure that the ACF took into account the actual capacity of our organisation to deliver the promised event. An OK event was delivered. I've been to many OK events.