Thank you again, Bill. I will make sure everyone involved gets these details, and thank you for examining the file. We novice users of Vega have some more familiarisation to do.
The five letter requirement for FIDE's simple search is an explanation for why it didn't find the player I used the advanced search for. I had wondered; it would be nice if FIDE documented that limitation right there on the input form, and whether only last names are searched or all names. I suppose I can test that too, but what the site does now doesn't have to be what it does after someone updates the software behind it. Small issue.
I will send you the name of the player privately if you don't mind; it's not particularly secret but is a junior, so I'd prefer to err on the side of discretion. The last name does not meet the five character requirement as you no doubt suspect. Which still leaves the update of the rating as a problem, and I will investigate if you don't beat me to that too!
Regards,
Giles